State Farm® Insurance Agent Austin Cooley
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
RSI Closing Department
June 23, 2026
"The customer service was excellent.
Ben Williams was very kind, helpful, and responsive in assisting us and addressing all of our concerns. We truly appreciate his help and excellent service."
Robin LeMay
June 23, 2026
"What a great experience speaking with Brad this morning. Very personable, helpful, kind and considerate. He's my hero of the day! Thank you again!"
"Thank you for sharing your experience! We're thrilled to hear Justin made such a positive impact. His kindness and helpfulness truly shine, and we're so glad he could assist you. We'll be sure to share your kind words with him!"
Tamara Hutt
June 19, 2026
"Great customer service. Brad even stayed late to help me. Very professional and answered all my questions in a timely manner."
Kaneisha Peeples
June 15, 2026
"Justin is hands down the best insurance agent I’ve worked with. He’s always professional, friendly, and genuinely a joy to talk to. Anytime I have questions or need help, he’s quick to respond and takes the time to explain everything clearly. He consistently helps me find the best coverage at the best price, which I truly appreciate. It’s rare to find someone who makes dealing with insurance so easy and stress free. If you’re looking for an agent who cares about his clients and goes above and beyond, I highly recommend Justin!"
Janette Gillespie
June 15, 2026
"Amazing, made the whole process, painless. Thank you so much, Brad"
Mark Bradley
June 12, 2026
"Justin was great and very knowledgeable. It was a pleasure to work with him to get my insurance."
Derek Phillips
June 12, 2026
"Very friendly, very accommodating and very helpful when it comes to getting you the best rate you can get. The representative I was speaking with Shelby was absolutely amazing. Very helpful and accommodating with my schedule To help get the policy set up. Answered any questions I had. I would highly recommend!"
Jennifer Hambric
June 12, 2026
"Justin helped keep my car insurance at the same rates I was paying in Texas, which seemed impossible for other insurance agents to do, THANK YOU JUSTIN!!"
Carol Johnson
June 12, 2026
"My experience with Colton was excellent! He was very knowledgeable and helpful in explaining to me how I was able to have the same amount of coverage for a much lower price. I’m very satisfied with the service he provided."
Cheryl Johnson
June 10, 2026
"Robert Dodd was great"
Nicole Anderson
June 10, 2026
"Robert was Very nice, patient and professional."
Zane Barfield
June 10, 2026
"Benjamin is helpful, friendly, knowledgeable, efficient and courteous. Conducting business is a pleasant experience."
Kelly Oluku
June 8, 2026
"Shelby is amazing. She made the whole process easy and was also very patient. Great job Shelby."
Kelly Collins
June 6, 2026
"I filled out something online and got bombarded with calls. Robert texted me and was pretty persistent, but I'm glad that I texted him back, because he saved me about $70 a month on my car insurance. I highly recommend him. He's very courteous and a joy to work with."
Lynda Womack
June 5, 2026
"Ben, was pleasantly professional and knowledgeable. He explained all the coverages and tailored my policies for what I needed!"
Nagid Ben Chesed
June 5, 2026
"I had an unusual insurance issue. Shelby worked with me and State Farm to supply the coverage that I needed."
Kamilya Thompson
June 5, 2026
"Great customer service skills . And assisted me right away."
Cathy Burge
June 3, 2026
"I spoke with Robert, he is so pleasant and answered all my questions making my decision to leave my current company so easy. He was very helpful and respectful."
Alex Red
June 2, 2026
"Amazing Service"
evergreenpropertysolutions
May 30, 2026
"10/10 customer service from Jacob he understands and explains everything so well."
A. Matthews
May 28, 2026
"Justin was absolutely amazing to work with! He made switching my coverage over super easy, helped me save a lot of money compared to my previous insurance company, and was very personable and friendly throughout the entire process. He truly made the experience stress-free and enjoyable. Highly recommend working with him! Thanks Justin!"
"Thank you for sharing your experience! We're so glad to hear that Justin made such a positive impression with his friendly, personable, and helpful service. We truly appreciate your kind words and wish you a wonderful holiday season!"
JCSRT8 JC
May 27, 2026
"Really quick response and resolve for what I needed done. Always a pleasure to deal with this team, Thanks."
"Hello, it is always our pleasure to be able to assist you with any of your insurance questions or needs! Call us anytime. - Austin"
Karen Denison
May 26, 2026
"Colton was very friendly and helpful. He returned calls promptly as he said he would."
Gwen Stradley
May 26, 2026
"Friendly, helpful service! Best price and coverage!"
Sandra Hearn
May 26, 2026
"Shelby provided knowledgeable answers,friendly,helpful,enjoyed talking with her and most of all I appreciated her very much for reaching out to assist me. She is a quality agent and knows the business well. I can’t thank you enough for having her as one of your best agents."