State Farm® Insurance Agent Austin Cooley
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Shelby Patterson
July 7, 2026
"Shelby was very helpful/informative when I switched my insurance to state farm and helped me save over $40.00 by switching my insurance with them. She was also very personable and didn't make it feel transactional."
Marquez Hawkins
July 7, 2026
"Excellent help and service."
DJ ALPO
July 2, 2026
"JP was very polite with a great personality. How do you recommend!"
Keith Blaylock
July 2, 2026
"Hy I won't to think Ben for all his help ,He was so professional and helpful! I wish that thare were more like him to help people who don't know how to use computers."
Debra Lynn Wells
July 2, 2026
"It's always a pleasure to talking with Justin. 😀"
"Thank you for the 5-star rating! Your support means a lot to us. We're here if you need anything in the future!"
javen moon
July 1, 2026
"Robert is the most informed and really take time to make sure you are well satisfied and saving as much as possible 10/10!"
DeeAnn Robinson
July 1, 2026
"Robert Dodd is an asset to your company! He is very polite and knowledgeable and we enjoyed dealing with him on our new insurance policy!"
Lucy Jackson
June 30, 2026
"I had the most amazing experience working with Justin from State Farm today. He was able to get me the best bang for my buck lol. He was intelligent, professional, and friendly. I would definitely recommend Justin at State Farm, to all my family and friends."
Pamella Jackson
June 30, 2026
"Justin has been a Godsend! The monthly cost from my previous insurance company was steadily rising every six months and I really didn’t have a lot of faith that I could do any better. That is until Justin! He was able to save me $124 a month which is huge! I’d also like to point out that Justin is a cut above other agents I’ve spoken to and I have spoken to a lot. He’s professional yet friendly and down to earth. Austin Cooley, you have a gem on your team."
Rufus Solomon
June 26, 2026
"Thanks for your support!!"
James Anderson
June 26, 2026
"I was able to get a quote for a Mazda that I wanted to purchase in the future. There was no hassle and Ben Williams was able to give me what I wanted and more information to look at. He was straight to the point and patient with me. As a 19 year old who knows very little he sure did help me."
Tyrus Bullock
June 26, 2026
"Shelby was very helpful 👍"
Alisha Collins
June 25, 2026
"Rhianna was extremely helpful today!"
Ruthy Wood
June 25, 2026
"Justin is freaking awesome!! Super easy to work with. He caught me at a perfect timing because my insurance was going to lapse with Geico and honestly he sold me he got me a better rate and he got me life insurance Renters insurance as well as car insurance all cheaper than my simple car insurance policy with Geico. This was the least stressful I've ever had to deal with car insurance what a great experience I'm almost like what's the catch LOL but no I reviewed everything he is awesome and I recommend him as your agent and I'm going to tell all my friends to switch to State Farm LOL"
Camille Jones
June 25, 2026
"Ms Shelby was so patient with me understanding and has great customer service. I loved working with her to make my decision smooth and easy Thank you again"
Tara Kaveh
June 24, 2026
"Brad just helped me with my auto policy and literally just saved me over $260. I was over paying with progressive and then Geico tried to get me to overpay too! Brad was helpful, kind, quick, straight to the point, and didn’t come with any BS. He deserves a steak dinner for this one bossman!"
reunte hampton
June 24, 2026
"My agent was great 👍 and informative thanks for all your help. Get this man a steak lunch"
RSI Closing Department
June 23, 2026
"The customer service was excellent.
Ben Williams was very kind, helpful, and responsive in assisting us and addressing all of our concerns. We truly appreciate his help and excellent service."
Robin LeMay
June 23, 2026
"What a great experience speaking with Brad this morning. Very personable, helpful, kind and considerate. He's my hero of the day! Thank you again!"
"Thank you for sharing your experience! We're thrilled to hear Justin made such a positive impact. His kindness and helpfulness truly shine, and we're so glad he could assist you. We'll be sure to share your kind words with him!"
Tamara Hutt
June 19, 2026
"Great customer service. Brad even stayed late to help me. Very professional and answered all my questions in a timely manner."
Kaneisha Peeples
June 15, 2026
"Justin is hands down the best insurance agent I’ve worked with. He’s always professional, friendly, and genuinely a joy to talk to. Anytime I have questions or need help, he’s quick to respond and takes the time to explain everything clearly. He consistently helps me find the best coverage at the best price, which I truly appreciate. It’s rare to find someone who makes dealing with insurance so easy and stress free. If you’re looking for an agent who cares about his clients and goes above and beyond, I highly recommend Justin!"
Janette Gillespie
June 15, 2026
"Amazing, made the whole process, painless. Thank you so much, Brad"
Mark Bradley
June 12, 2026
"Justin was great and very knowledgeable. It was a pleasure to work with him to get my insurance."
Derek Phillips
June 12, 2026
"Very friendly, very accommodating and very helpful when it comes to getting you the best rate you can get. The representative I was speaking with Shelby was absolutely amazing. Very helpful and accommodating with my schedule To help get the policy set up. Answered any questions I had. I would highly recommend!"
Jennifer Hambric
June 12, 2026
"Justin helped keep my car insurance at the same rates I was paying in Texas, which seemed impossible for other insurance agents to do, THANK YOU JUSTIN!!"