
State Farm® Insurance Agent Austin Cooley
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Yolanda Sims-Sullivan
April 11, 2025
"Brad was extremely professional and assisted me with my insurance needs. Along with a wonderful phone presence. I thank you for all that you did today. Truly appreciate you."
Darlene Davis
April 11, 2025
"Austin is a very nice person. Helps with all your concerns. Thanks for your help today!"
"Thank you for your kind words, Darlene! I truly appreciate it and am glad I could assist you. If you ever need anything, please feel free to reach out. Your support means a lot! "
Dena Shaw
April 9, 2025
"Mr. Brad Brevet is an exemplary representation of State Farm Insurance Company. I am submitting the highest of commendations and recognition for Mr. Brevet. Because of his professionalism, confident knowledge, and, above all, his integrity, I am now a loyal client of State Farm Insurance Company. All my respects due him. Dena Shaw"
ben fuller
April 7, 2025
"I’m a new customer and have spoken with Ben and Rihanna, and they were both super helpful. I would highly recommend calling them for your car insurance needs."
Nicole Maillard
April 7, 2025
"Just signed with State Farm and Jacob Bettis was absolutely attentive and there for me for any questions and always available to get things done! He is very courteous and well mannered and a joy to work with!"
Joseph Hilliard
April 4, 2025
"Rhianna was extremely helpful. She answered my questions and helped me change my policy to best fit my family’s needs."
"Thank you for the feedback! We're glad to hear that Justin was able to answer your questions and meet your needs effectively. If there's anything else you need, just let us know!"
Senneth Duggar
April 4, 2025
"I don't know Austin personally but I can attest to his knowledge of insurance and his willingness to help."
"Thank you for the kind words! We're glad you had a great experience and appreciate your trust in us. We're always here to help however we can!"
Pam Ray
April 3, 2025
"Awesome people!!!!! Very helpful Saved me lots of money Thanks guys Will definitely recommend you guys"
"Thank you so much for the kind words! We’re glad we could help and save you some money—that’s what we’re here for. We truly appreciate the recommendation and look forward to being here whenever you need us! "
Donald Barron Fowler
March 31, 2025
"Absolutely amazing service! I cant thank them enough for their time and expertise!"
"Thank you for your kind words! We're thrilled to hear that you had an amazing experience with our team. We appreciate your trust and are always here to help!"
Dr. Trenita Nichols
March 28, 2025
"I had the pleasure of working with Ms. Garrison at State Farm when I needed assistance with canceling my insurance policy, and I cannot recommend her highly enough! From the moment I reached out, she was incredibly patient, professional, and understanding of my situation. Ms. Garrison walked me through the entire cancellation process step by step, ensuring I understood all the details and answered any questions I had. She made what could have been a stressful and confusing task so much easier. Her communication was clear, and she was very attentive, checking in to make sure everything was handled to my satisfaction. I truly appreciated how Ms. Garrison made the entire experience smooth and hassle-free. It’s not every day you come across such excellent customer service. If you’re ever in need of assistance at State Farm, I highly recommend reaching out to Ms. Garrison—she’s outstanding! Thank you, Ms. Garrison, for your exceptional service!"
"Thank you for your thoughtful review! We're so glad to hear that our State Farm team provided such outstanding service and made the process smooth and stress-free for you. Exceptional customer care is what we strive for, and we truly appreciate your kind words and recommendation. We'll be sure to share your feedback."
Christy Callahan
March 28, 2025
"Ben was very informative and gave me all the information i needed to make the best choice for insurance for my mother. Thank you."
"Thank you for your feedback! We're glad to hear that Ben provided the information you needed to make the best choice for your mother’s insurance. We appreciate your trust and are always here to help!"
Sammie Johnson
March 27, 2025
"I do appreciate Justin helping me with my insurance thanks Justin"
"Sammie, we are always here to help in any way that we can! Thank you so much for taking the time to share this great feedback with our office! We appreciate you! - Austin"
Adrienne Acker
March 27, 2025
"Ben was great making sure I received the best rates. Great Customer Service!!"
Charene Zachery
March 26, 2025
"Thank you, Brad for all your help with starting my new insurance Issues I greatly appreciate your services. It was a pleasure working with you."
"Thank you for your kind words! We're happy to hear that Ben provided a great experience while setting up your new coverage. We truly appreciate your referrals and look forward to assisting you and your friends in the future!"
Brandon Sims
March 25, 2025
"Dear Brad, Thank you very much for your assistance in adding additional vehicles to my existing policy. I appreciate the time you took to ensure everything was handled properly while also respecting my time. Exceptional customer service and professionalism are invaluable in this industry, and your efforts truly exemplify this. I consistently have a positive experience with Austin Cooley, and your contribution has further enhanced that experience. Best regards, Brandon Sims"
"Thank you for your kind words! We truly appreciate your trust in us and are glad we could assist you in adding your vehicles with ease. Exceptional service is always our goal, and we're thrilled to hear that our State Farm team continue to provide a positive experience for you. If you ever need anything else, don’t hesitate to reach out!"
Bella Barcode Fitness
March 24, 2025
"I want to take a moment to recognize Austin Cooley for there outstanding service and unwavering dedication. Over the past years , they have been an incredible support, demonstrating not only deep knowledge and understanding of the policies I’ve put in place but also a genuine commitment to exceptional customer service. The Staff kindness, persistence, and professionalism have made a lasting impression on me. It’s rare to find an insurance company who truly listens, cares, and goes the extra mile to ensure everything is handled smoothly. Because of there dedication . The world needs more people like Austin Cooley and his staff. The entire team is incredibly attentive and always provides excellent customer support. Justin, Rhianna in particular, has always done a fantastic job—extremely professional, knowledgeable, and truly cares about helping clients. Thank you so much Danesa white"
"Thank you so much for your kind words! We truly appreciate you taking the time to recognize our State Farm team. Providing exceptional service and genuine care for our customers is always our top priority, and we're thrilled to hear that we have made such a positive impact. Your support and trust mean the world to us—we're grateful to have you as part of our State Farm family!"
Ethan McElrath
March 24, 2025
"He was able to answer all my questions perfectly and didn’t leave me wondering anything."
"Thank you for sharing your experience! We're glad to hear that Brad was able to answer all your questions thoroughly and provide clarity. Your confidence in his service means a lot, and we appreciate your support!"
Monique Lee
March 24, 2025
"Brad helped me get a great rate with State Farm, He was very informed and knowledgeable. He also made sure I had all necessary coverages. Great attitude and very responsive to my inquiries. I would definitely recommend Brad for your future insure needs. Excellent service!!!"
"Thank you for your thoughtful review! We're delighted to hear that Brad provided you with excellent service, ensuring you had the right coverage while making the process smooth and informative. We appreciate your recommendation and are always here to help with your insurance needs!"
Amy Walker
March 21, 2025
"Rhianna was very helpful and responded to my email and request very promptly."
"Thank you for your kind words! We're glad to hear that Rhianna provided prompt and helpful service. We appreciate your support and look forward to assisting you again in the future!"
JIMMYJAMBOOMBAM
March 19, 2025
"Jacob was really helpful and so was the rest of the team, highly recommend, cant thank them enough!"
"Jimmy, you deserve a top notch experience always! Thank you for sharing positive feedback with my team and I! - Austin"
Rob Whimper
March 19, 2025
"Ben was great. He worked hard to get me a great rate and discounts that I need to stay on the road. I really appreciate him and State Farm."
"Thank you for your feedback! We're glad Ben was able to help you find the right coverage and discounts to keep you on the road. We appreciate your trust in him and State Farm!"
Terri McFarland
March 18, 2025
"Excellent experience with this Agent"
"Thank you for your feedback! We're glad you had an excellent experience. Let us know if we can assist you with anything else!"
Johnathan Brown (Johnny)
March 18, 2025
"Rhianna was a fantastic help with my claim, and has been awesome for all of my inquiries in general. I love this branch/office, and is a huge reason i stay with SF."
"Johnathan, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Austin"
Lovely Mama
March 17, 2025
"Thx Justin, my quote was the best I've gotten out of 3 today. You were kind and courteous and informative. Appreciate taking with you."
"Thank you for your kind words! We're happy to hear that Justin provided you with the best quote and a great experience. We appreciate your trust and are always here to help!"
Lisha Smith
March 17, 2025
"Justin worked with me and helped me get a much better rate than what I was currently paying. He was a pleasure to work with!"
"Thank you for sharing your experience! We're so glad Justin could help you secure a better price. It's great to hear he made the process enjoyable! If you ever need anything else, don't hesitate to reach out."