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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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debra jones

September 24, 2026

5  out of  5
rating by debra jones
"Brad is awesome very helpful and responds quickly to emails"
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Melinda Simmons

September 23, 2026

5  out of  5
rating by Melinda Simmons
"Rhianna was a huge help! She walked me through the documents I needed for my policy so I could get a discount, and she made the whole thing quick and easy. She's new to helping me, but it's always a pleasure working with anyone from this State Farm office."
We responded:
"Thank you very much, Melinda, for sharing your terrific experience with Jacob! I'm so happy to hear how efficient his assistance was and that he respected your time! We greatly appreciate your kind feedback, and I know it means so much to Jacob. Thank you for recommending him! If you need help with anything else, please reach out, and he or another member of our team will be happy to assist you. "
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Michael Bausha

September 22, 2026

5  out of  5
rating by Michael Bausha
"Rhianna was super helpful in quickly acknowledging the mistake and working to rectifying it."
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Stephen Smith

September 22, 2026

5  out of  5
rating by Stephen Smith
"Very accommodating and professional."
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Sherif Raji

September 21, 2026

5  out of  5
rating by Sherif Raji
"Justin was very knowledgeable and took his time to explain the policy. Thank you Justin."
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david dowdell

September 18, 2026

5  out of  5
rating by david dowdell
"I want to state that Robert Dodd has made my day not only with the savings but with the professionalism he possesses. He was direct in speaking to me and I was left with no doubts in his handling of my situation. You truly have great access working on your team. Thanks Robert for being so good at what you do."
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Cierra Eaddie

September 17, 2026

5  out of  5
rating by Cierra Eaddie
"He really provided me with the best customer care and auto policy custom made for me."
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Joanne Amavisca

September 17, 2026

5  out of  5
rating by Joanne Amavisca
"I emailed my State Farm office about making an edit to my renters insurance policy.
Rhianna Garrison responded very soon after to let me know she made the edit."
We responded:
"Thank you for sharing this wonderful feedback! We’re glad to hear that Ben delivered such timely service and made the process seamless from start to finish. His commitment to providing clear information and prompt follow-up truly reflects the values of our team. We appreciate your referrals and look forward to being here for you whenever you need us!"
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Monte

September 17, 2026

5  out of  5
rating by Monte
"Robert went above and beyond to help me with a coverage I loved was very patient and very knowledgeable and was there with me the whole time of my new purchase to make sure that my new coverage was pleasing to me and everything went smoothly 🙌🏾🙌🏾💯🤙🏾"
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Brittany Palmer

September 16, 2026

5  out of  5
rating by Brittany Palmer
"Rhianna made the process of adding more items to my policy so quick and easy!"
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jermaine goodin

September 15, 2026

5  out of  5
rating by jermaine goodin
"Robert was a great helping me setting up my policy!!! He was also outstanding in explain and helping me with understanding and choosing the best options for my policy."
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Bev Randall

September 14, 2026

5  out of  5
rating by Bev Randall
"Robert was such an amazing help proving us with an insurance quote & coverage. Robert walked us through the process of adding a vehicle to our insurance making the experience so easy. Very professional through the whole process!!!"
We responded:
"We're delighted to hear that Shelby made the insurance quote process simple and helped you switch your coverage to State Farm with such professionalism. It's great to know she was able to support you every step of the way!"
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Tink Tink

September 10, 2026

5  out of  5
rating by Tink Tink
"Justin from State Farm did a fantastic job!! Thank you so much for all your help with finding me insurance at such a great rate. I really appreciate you taking the time to explain everything clearly, answer all my questions, and make sure I was getting the best deal possible. Your help made the whole process so much easier, and I truly appreciate your time and effort!"
We responded:
"Thank you so much for the 5 stars, Lathan! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Deadria Story

September 10, 2026

5  out of  5
rating by Deadria Story
"Justin was awesome! Definitely recommend!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Acworth to know you had such a great experience with us. "
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7DEnergy

September 9, 2026

5  out of  5
rating by 7DEnergy
"Justin was super cool and very professional. Sign up was seamless. I am now a State Farm fan 💫"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Acworth to know you had such a great experience with us. "
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Sade

September 5, 2026

5  out of  5
rating by Sade
"Very helpful. Speedy response. Very knowledgeable."
We responded:
"SADE, thank you for the fantastic review! We’re always here to support you with your insurance needs in Acworth. "
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Ron McKee

September 4, 2026

5  out of  5
rating by Ron McKee
"Best State Farm agent in Georgia! Jacob and Robert are amazing always quick to respond and so helpful. We honestly feel part of the family there Jacob and I speak monthly just to check in."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Paula Finley

September 2, 2026

5  out of  5
rating by Paula Finley
"Every time I speak with Justin he completely helps me to understand thoroughly what I'm asking or doing. He's friendly and professional. Thanks Justin"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Acworth to know you had such a great experience with us. "
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Tasha Farmer

September 2, 2026

5  out of  5
rating by Tasha Farmer
"Austin is amazingly knowledgeable, friendly and patient. I'm very happy to be back insured with State Farm."
We responded:
"Tasha, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Janet V

September 2, 2026

5  out of  5
rating by Janet V
"Robert was very patient to review and explain various aspects of the insurance policies. He was never pushy and appreciated past and future insurance needs and presented options for me to consider while never rushing me. This was all very helpful and I recommend working with him and this particular office for home and auto insurance needs."
We responded:
"Wow, thank you for the 5-star review, Janet! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Carl Mege

September 2, 2026

5  out of  5
rating by Carl Mege
"Easy to work with, very knowledgeable on insurance,"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Austin Cooley’s team. "
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Favored Rose

September 1, 2026

5  out of  5
rating by Favored Rose
"Brad was very helpful and patient with my questions. He is very persistent even after a few years of trying and finally got my business."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Ronnie Collier

September 1, 2026

5  out of  5
rating by Ronnie Collier
"I felt very well attended"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Acworth. "
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Kimberly

August 31, 2026

5  out of  5
rating by Kimberly
"Update 8/31/2026: I was trying to do a new review but… I want to give credit to Rihanna Garrison at this location. She has been helpful to me for many months now. There hasn’t been an issue or question that she’s not been able to resolve or answer. Rhianna is also very professional and responsive to emails and I appreciate that. This location obviously has a very good team. I still recommend this location!

When I say I love this location! I LOVE this location! I have never had any problems. They have been great to me. Today I was helped by Justin Velez and he was such a pleasure to deal with. Justin was so professional and down to earth at the same time. Justin worked on my situation until everything was complete. I am so pleased, I highly recommend this location because it is the best by far!"
We responded:
"We strive to provide you with the insurance you need at a value you deserve and great customer care, Kimberly! Thank you for your recommendation! - Austin"
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Faegan Adams

August 31, 2026

5  out of  5
rating by Faegan Adams
"Rhianna was very knowledgeable, patient and kind. I called for a quote and some help with an issue I had with my previous SF policy and although I wasn’t a customer of hers she did her best to help me. If I ever do return to SF, she has our business for sure."
We responded:
"Thank you so much for the 5-star rating, Faegan! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Austin Cooley "