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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Adam Jones

December 29, 2025

5  out of  5
rating by Adam Jones
"Shelby at Austin Cooley State Farm did a fantastic job explaining my coverage options and also working with me to get the best possible coverage available. She worked around my schedule, and assisted me with cancelling my current policies. I recommend giving Shelby a call to get some quotes."
We responded:
"Thank you for the 5-star review and recommendation, Adam! It was our pleasure helping with your auto insurance and home insurance. Making sure our customers receive great service is always something we strive for!"
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dwight garrett

December 29, 2025

5  out of  5
rating by dwight garrett
"Very helpful helped but understanding all that needed to be done"
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Candice Whitehead

December 26, 2025

5  out of  5
rating by Candice Whitehead
"“Jacob was an awesome agent—very patient, knowledgeable, and professional. He helped me get all the discounts for a defensive driving course and explained everything clearly. Customer service like his should be the standard. Thank you!”"
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Laxmireddy G

December 23, 2025

5  out of  5
rating by Laxmireddy G
"very helpful ."
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Heather Wilson

December 22, 2025

5  out of  5
rating by Heather Wilson
"Shelby is My Insurance agent she was very nice, very professional…. I recommend anybody to call her and get insurance"
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S Deshon

December 22, 2025

5  out of  5
rating by S Deshon
"I had the pleasure of working with Ben. He was very personable. He also was very knowledgeable about insurance. Ben was awesome in explaining my current coverages and any discounts. At the end of the call, I felt good knowing that Ben explained everything well."
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Chuck Smith

December 22, 2025

5  out of  5
rating by Chuck Smith
"Great service Shelby was great she was patient and informative with all my questions. Highly recommend."
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wynn henderson

December 17, 2025

5  out of  5
rating by wynn henderson
"Thank you sir hope more ome to you"
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Will Gibson

December 17, 2025

5  out of  5
rating by Will Gibson
"I switched from my previous Auto/Home insurance to State Farm. Their rates were substantially lower than others. I really appreciated the personalized attention that Brad Brevet provided. He answered all of my questions and was able to save our family thousands of dollars annually. I would highly recommend visiting the team at Austin Cooley State Farm office, located near Bentwater/Seven Hills in Acworth."
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Farnando Ford

December 17, 2025

5  out of  5
rating by Farnando Ford
"Thank for help Austin. I really appreciate it."
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Cody Clark

December 15, 2025

5  out of  5
rating by Cody Clark
"I’ve been working with Austin Cooley and Rhianna Garrison for over 5 years, and they’ve always been incredibly helpful and responsive. They’ve consistently gone above and beyond to answer all my questions in a timely manner, and their service has been top-notch. They make the whole insurance process so much smoother, and it’s rare to find such reliable and friendly professionals. Thank you both for your outstanding support and care!"
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Brian meeser

December 14, 2025

5  out of  5
rating by Brian meeser
"Ben is amazing! I called in a pinch and he really helped me out with literally everything I needed. I received straight forward and informative help. 10/10 would recommend. Ask for Ben."
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Mark Cousins

December 11, 2025

5  out of  5
rating by Mark Cousins
"I appreciate agent Ben Williams and his service, he's a great sales agent."
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jeannine chandler

December 11, 2025

5  out of  5
rating by jeannine chandler
"Shelby was very knowledgeable, efficient, and thorough. She answered all my questions in a positive and helpful manner. I look forward to working with Shelby and this State Farm office for all my insurance needs. Thanks so much…"
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Terry Henderson

December 10, 2025

5  out of  5
rating by Terry Henderson
"I dealt with Brad. State Farm was significantly lower than my previous provider. Brad is straight forward and extremely proficient. He made sure I received every discount I qualified for. Definitely recommend him. T. Henderson"
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Mary Benjamin

December 10, 2025

5  out of  5
rating by Mary Benjamin
"I made the decision this week to seek new auto insurance coverage after an increase in my coverage of seven years. I spoke with Jacob who gave me a quote that covers much more than what, I currently have. In the course of our conversation we reviewed my home insurance policy and I am amazed at the difference in the rate I have been paying and what I will receive under State Farm. It really makes sense to review your insurance policies and compare coverage and cost. Thank you Jacob with State Farm."
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Aranke Montanez

December 5, 2025

5  out of  5
rating by Aranke Montanez
"Great service! Justin saved me lots of money, the previous car insurance I had was very expensive but with Justin’s help it saved me a lot of money. I got life insurance as well which my other insurance didn’t offer. I would really recommend moving to State Farm insurance. Thank you Justin for being very friendly, kind & understanding!"
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Heather Johnson

December 4, 2025

5  out of  5
rating by Heather Johnson
"Brad was amazing and helped get a very good deal on our multi vehicle policy!"
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Isaac Hornbuckle

December 3, 2025

5  out of  5
rating by Isaac Hornbuckle
"Benefits did a great job for us. Let him know I appreciate it Isaac"
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Rebecca Smith

December 1, 2025

5  out of  5
rating by Rebecca Smith
"My experience was good i got a cheaper insurance plan and jake was really nice and helpful"
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Yagurl Jeannsha

November 25, 2025

5  out of  5
rating by Yagurl Jeannsha
"Truly love State Farm! If your need help look for Shelby Ezell for auto insurance !☺️"
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Jenna Smith

November 25, 2025

5  out of  5
rating by Jenna Smith
"Shelby was great to work with and helped me save money."
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Arron Giles

November 24, 2025

4  out of  5
rating by Arron Giles
"I haven't had the best experiences with insurance companies, i.e...hidden policy changes, rate increases, and high deductibles etc... But since I've been with State Farm, the service has been beyond adequate. Brad Brevet and Rhianna Garrison have warmly attended to my concerns. I am very satisfied with the service I've received from the State Farm Austin Cooley agency."
We responded:
"Arron, please let us know how to earn that extra star! Your feedback is important to my team and I. - Austin"
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Amanda keele

November 24, 2025

5  out of  5
rating by Amanda keele
"Jacob was really helpful for getting me the insurance I needed and also saved me tons of money from my other insurance I was paying"
We responded:
"Thank you for your kind words! We're delighted to hear that Jacob was able to help you find the insurance you needed while saving you a significant amount compared to your previous policy. If you ever need further assistance with your vehicle insurance, feel free to reach out. We're here to help!"
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Bishop DaGreat

November 24, 2025

5  out of  5
rating by Bishop DaGreat
"Shelby was awesome!! Extremely attentive and informative. She is a true asset in your office, Austin. She contacted me with an excellent quote and followed through, no fluff! Thanks again!!"
We responded:
"Thank you for your fantastic feedback! We're glad to hear that Shelby provided attentive and informative service. It's wonderful that she delivered an excellent quote and followed through with no fluff. We appreciate your trust and look forward to assisting you with all your insurance needs!"