State Farm® Insurance Agent Austin Cooley

"Shelby was great/ and nice at doing her part with helping me for my first time doing car insurance I recommend u ask for her"

"Easy switch over from Allstate! Please with the change!"

"When calling State Farm for more information about the defensive driving certificate requirement, they directed me to the local office where Rhianna answered the phone. She answered my every question clearly, professionally, and courteously. I knew exactly how to proceed with my issue. I sent over the relevant documents and she confirmed receipt and they were all that was needed for now. Rhianna, thanks for your help. Cliff Shields"

"Robert quickly found me all eligible discounts, used bundling to lower my rates, gave me additional coverage for my electronics, and still, lowered my monthly rate by $50. My coverage limits are also higher now. Great service team at Austin Cooley State Farm. 2026 pricing is very competitive."

"Had a great conversation with Ben Williams. He was very professional and polite and ended up saving me around $200/month. Thank you Ben!"

"I am very pleased with the service that I received from Justin. He was able to provide me with more coverage for less than I was paying with Progressive. Also Justin kept reaching out to make sure that I had everything set up by a certain time. I am very happy with the service and the rates I received and I will recommend anyone to insure with this agency."

"Very help full expedited documents with concern."

"Rhianna Garrison was great… great communication and great at getting me the documents I needed in a timely manner."

"State Farm has Great Low Rates !! Shelby was so helpful in finding full coverage for my car. Shelby took the time and found many discounts for me. Thank You 😊 STATE FARM!!"

"Rhianna was very friendly and helpful! Responded very quickly :)"

"Austin did a great job getting us coverage on short notice. If you need an agent that cares and is attentive to your needs, Austin is your guy."

"The staff is awesome and always willing to assist you at any time."

"The sales manager Jacob is a great guy to deal with. Had me taken care of within a hour."

"Shelby gave me great service today and so patient with me she is a very sweet woman."

"I was able to connect with shelby after multiple phone problems on my end. Her patience was great, and her original quote still held up. Saved $500+ a year. Thanks Shelby, you're awesome."

"Jacob was such a joy to speak with today, he was very attentive and informative. We had a really productive conversation and I greatly appreciate his thoughtfulness during this process."

"Jacob was great and was able to help me with my insurance needs."

"Hands down the best experience I have had with an insurance agency Shelby was amazing and soo helpful!"

"Jacob was really helpful and insightful. I enjoyed our brief conversation and I was able to save a few dollars. Great experience and great customer service."

"I have been looking for renters insurance as I’m moving to a new place soon. When I got a quote from State Farm online, I didn’t expect much of a follow up since I didn’t go through anyone personally. Shelby reached out to me from the start. She was very patient with me and also made the process very easy and hassle free! She helped me with my renters insurance, and I’m happy to soon get my auto insurance with her help as well! If you need anyone to help with insurance Shelby is the girl for you!"

"Shelby help me get my own insurance policy, made the transition swift and easy and was very understanding about my situation that I was in and I truly appreciate them!"

"I had the pleasure of speaking with Rhianna Garrison and found her to be the most helpful and professional person I have encountered. She was upbeat and willing to take care of my matter even though she was not the agent of record. In this day and age of AI and Phone customer service to speak with a live person with such vigor and commitment to solve my issue was extremely appreciated. Rhianna did just that and with expediency. I truly appreciate you Rhianna!"

"Shelby was awesome if you are looking for and agent who explains your services and gets best rate Shelby is your go to agent. Thank you 😊"

"OMG Where do I start?!?! Justin was awesome!! He was very friendly and welcoming in conversation. He answered every question I had. Justin also made sure I got the best reasonable quote ever. In my 6 years of having auto insurance here in Georgia with renewals going up every 6 months, the quote Justin gave me included more than what I was looking for and so affordable. I really appreciated his help and time today. THANKS JUSTIN!!!!"

"Ben was so patient and sweet helping me set up my new insurance policy. He saved me a bunch on my auto and home insurance! Thank you Ben!"