State Farm® Insurance Agent Austin Cooley
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Richard Nunez
January 20, 2025
""Jacob, from State Farm"!!! Not only did he save me a lot of money on my car insurance, but he was kind enough to get to know me a little bit. No sales pressure, he helped me to make an informative decision. I was with Allstate for over 10 years, I'm a loyal customer, and this first experience with Jacob made feel not guilty or disloyal for switching. He is a great asset to your company, I just want you to know that."
"Richard, a top notch experience is deserved by all of our customers. I’m beyond happy to see this positive feedback. - Austin"
Dan Kollenberg
January 14, 2025
"Called in for help with one of my many policies. Justin did a fine job, was very helpful, responsive and got the job done quickly!"
"Thank you for sharing your experience! We're glad to hear that Justin was able to assist you with your insurance efficiently and provide great service. If you ever need anything else, don't hesitate to reach out!"
J. The Renaissance
January 9, 2025
"Rhianna is the best. I love working with her. She is always on top of things any time that I have a request and resolves issues quickly. I hope that Austin keeps her around forever!"
"Thank you so much! We’re so glad to hear that Rhianna has been such a great help and is always on top of things. She truly goes above and beyond for our customers, and your feedback means so much to us. We’re lucky to have her on the team!"
Janet Hum
January 4, 2025
"Ben was very helpful and pleasant."
"Thank you for your kind words! We’re thrilled to hear that Ben provided helpful and pleasant service. He’s a valued member of our team, and your feedback means a lot. If there’s anything else we can assist you with, don’t hesitate to reach out"
Jacquelyn Allen
January 3, 2025
"Rhianna Garrison has been such a great support system as we set up our homeowners and auto insurance policies. She is attentive and responsive and we appreciate her help!"
"Thank you for your kind words about Rhianna! We’re so glad she was able to provide attentive and responsive support while setting up your homeowners and auto insurance. Your appreciation means so much to her and our team. If you need anything else, we’re always here to help"
INDIA
January 3, 2025
"Jacob was wonderful. I highly suggest working with him. I just love this location."
"Thank you for the wonderful feedback! We’re thrilled to hear Jacob provided such a great experience. Your kind words mean a lot to him and the whole team. We’re so glad you love our location and appreciate your recommendation!"
Alyssa Vu
January 3, 2025
"Rhianna is very kind and understanding of clients concerns and questions. She made me feel comfortable, not at all like I’m a burden to call. The way she handles conversations and the manner in which she talks to people, probably makes the world of a difference in people’s day."
"Thank you for sharing such thoughtful feedback about Rhianna! We’re so glad to hear she made you feel comfortable and valued. Her kindness and understanding truly set her apart, and we’re grateful to have her on our team. Your words will mean so much to her—thank you!"
Wanda Baynes
January 1, 2025
"Jacob was extremely helpful and his follow up was timely without being pushy. He is a great asset to the Company."
"Wanda, I’m so happy that our team has provided you with an enjoyable insurance experience. My team and I are grateful for your business. - Austin"
Susan Duke
December 27, 2024
"Justin was very friendly and very helpful 100% satisfied Thanks Susan Duke"
"Thank you, Susan, for your kind words! We’re so glad to hear that Justin provided friendly and helpful service. Your satisfaction means the world to us, and we’re here whenever you need us!"
Ricky Lantier
December 27, 2024
"The person that hit me today was wonderful and very helpful very kind and nice I'll give him an applause I'm not sure of his name my name is Ricky Lantier"
"Thank you so much for your kind words, Ricky! We're thrilled to hear that they provided you with such excellent service during your recent visit. We appreciate your feedback and will be sure to pass along your compliments. If there's anything else we can assist you with, please don't hesitate to reach out. - Austin"
Avery Self
December 26, 2024
"Great customer service. Very friendly!"
"Thank you for your feedback! We’re so glad you had a positive experience with our friendly and customer-focused team. We’re here to help anytime you need us!"
Teegan Van Gunst
December 19, 2024
"Jacob is one of the best in the business! Very professional, sociable, and knowledgeable."
"Thank you for the wonderful feedback! We’re proud to have Jacob on our team. His professionalism, friendliness, and expertise truly set him apart. We appreciate you taking the time to share your experience!"
Elizabeth Brletic
December 19, 2024
"I am very happy with my insurance agents. They are a great team. They are always on top of everything, professional, and courteous."
"Thank you for sharing your experience! We're thrilled to hear you’re happy with our team. Providing professional, courteous, and attentive service is what we strive for every day. We appreciate your trust in us!"
Paula Rodriguez
December 18, 2024
"They are so wonderful to us and always available to answer our questions and concerns. Rihanna is the absolute best!"
"Thank you so much for your kind words! We're delighted to hear that our team has been helpful and responsive to your needs. Rhianna truly is amazing, and we're lucky to have her on our team. If you ever need anything, don't hesitate to reach out!"
Mario Iglesias
December 17, 2024
"Ben was great during the entire process. Ben answered the many questions I had about coverage and cost for our home and auto insurance. He ran a number of different coverage scenarios which I was able to compare to my existing policies in order to make a more informed decision. Ben was polite, helpful, and a great listener throughout the process. Very accommodating towards my needs and requests."
"Thank you for sharing your experience! We're so glad to hear that Ben provided such thorough and accommodating service. Taking the time to explore coverage options and answer all your questions is exactly what we strive for. We appreciate your trust in us and look forward to continuing to support your insurance needs!"
Samantha Aguilar
December 16, 2024
"Rihanna is extremely professional and very sweet! I highly recommend this office and agent"
"Thank you for your kind words! We're thrilled to hear that Rhianna's professionalism and kindness stood out during your experience. We truly appreciate your recommendation and look forward to continuing to assist you!"
Nancy Smith
December 16, 2024
"Justin helped me make a change in my elderly mother’s policy after we moved her to a new place. He made life easier with a friendly and supportive attitude and I thank Justin for easing the stress level of our past few days."
"Thank you for sharing your experience! We're so glad Justin was able to assist you during this transition and make things a little easier. His friendly and supportive attitude is exactly what we aim to provide. We appreciate you trusting us with your mother's insurance, and if there's anything else we can do, please don't hesitate to reach out."
Joe Jinks
December 16, 2024
"Justin was very helpful!"
"Joe, we appreciate your time and business! - Austin"
Karen Reaves
December 16, 2024
"Easy to work with!"
"Thank you for your feedback! We're glad to hear that your experience was smooth and easy. If you ever need anything, we're here to help!"
Sarah Douglass
December 13, 2024
"The level of customer service I received from Ben was excellent. He was very polite, helpful, and knowledgeable. Helped explain the differences on coverages and guided me to the plan that was best for my needs"
"Thank you for your wonderful feedback! We're thrilled to hear that Ben provided you with excellent service, offering helpful explanations and guiding you to the best coverage for your needs. Your satisfaction is our top priority, and we truly appreciate your trust in us!"
A. Matthews
December 13, 2024
"Justin at State Farm was such a pleasure to speak with on today. I had a question about my account and he was so friendly, personable, & helpful! That’s what it’s all about! Happy Holidays! ♥️ (Thanks Justin!)"
"Thank you for sharing your experience! We're so glad to hear that Justin made such a positive impression with his friendly, personable, and helpful service. We truly appreciate your kind words and wish you a wonderful holiday season!"
Sindy Portillo
December 13, 2024
"Ben was able to get me a way better quote than GEICO did he was also very patient and explained everything perfectly! Would definitely recommend to anyone!"
"We appreciate your positive feedback, Sindy! I'm pleased to hear that Ben was so helpful and attentive to your needs. We're grateful for your recommendation and your support means a lot to us! "
Gary Amburn
December 13, 2024
"Friendly, professional"
"Thank you for your feedback! We’re so glad to hear that you had a positive experience with us. If there’s anything else we can assist you with, don’t hesitate to reach out!"
Jason Jack Underwood
December 12, 2024
"Rhianna Garrison and the Austin Cooley - State Farm team are a delight to work with. I am confident they have my best interests at heart and that I am always in good hands. Highly recommend!"
"Thank you for sharing your experience! We're so glad to hear that Rhianna and the team have provided you with exceptional service. Your trust and confidence mean the world to us. We truly appreciate your recommendation and look forward to continuing to serve you!"
Destiny Montes de Oca
December 12, 2024
"Justin's kindness, and expertise made my husband and my transition to State Farm overwhelmingly positive!"
"Thank you for your kind words! We're thrilled to hear that Justin's kindness made your transition to State Farm such a positive experience. We're grateful to have you as part of our State Farm family and are here whenever you need us!"